Fairview Health
Oracle "Art of the Possible" sales prototypes demonstrate the potential of future advancements, highlighting possibilities rather than final products. By engaging clients with visionary ideas, these prototypes inspire, spark interest, and gather feedback to refine offerings and align with customer needs.
Category
UX, UI, PROTOTYPE
Industry
Healthcare
Role
PRINCIPAL DESIGNER
01 . The Challenge
Healthcare apps face transparency challenges, including data privacy and security concerns, such as potential breaches and unclear data usage policies.
Additionally, app functionality and accuracy can be questionable due to a lack of independent verification and the potential for misleading claims or algorithmic bias. Furthermore, user trust and confidence are hindered by a lack of transparency regarding app development and the difficulty in comparing different healthcare apps. These challenges ultimately impact user trust and limit the widespread adoption of beneficial healthcare apps.
02 . The Solution
To enhance transparency and user trust in healthcare apps, UX/UI design can play a crucial role. By prioritizing clear and concise data privacy policies, visually representing data collection and usage, and providing easy-to-understand explanations of app functionality, users can make informed decisions. Implementing independent verification badges and showcasing user reviews can bolster trust in app accuracy and effectiveness. Furthermore, UX/UI can facilitate app comparison by providing standardized information and clear visual cues, empowering users to choose the most suitable and trustworthy options
